Regal Shoes & Co. aims to provide a straightforward and reliable delivery experience. Available shipping options, costs, and estimated delivery times are displayed during checkout where applicable.

Order Processing

Orders are generally processed after payment has been successfully authorized.

Processing times may vary depending on:

  • Product availability
  • Order volume
  • Payment verification
  • Weekends and holidays
  • Other fulfillment circumstances

Certain products may require additional processing time.

Shipping Options

Available shipping methods are displayed during checkout based on the order and delivery destination.

Applicable shipping charges are shown before the order is completed.

Delivery Estimates

Estimated delivery times may vary depending on the destination, shipping method, carrier, weather, seasonal demand, and other circumstances.

Any delivery estimate provided at checkout should be considered an estimate unless expressly stated otherwise.

Tracking

Where tracking is available, tracking information may be provided after the order has been dispatched.

Customers should use the tracking information provided to monitor their delivery.

Shipping Address

Customers are responsible for providing complete and accurate shipping information during checkout.

If an order cannot be delivered because of an incorrect or incomplete address, additional shipping charges may apply for a replacement shipment where available.

Shipping Delays

Delivery may be delayed by circumstances outside our reasonable control, including:

  • Severe weather
  • Carrier delays
  • Transportation disruptions
  • High seasonal shipping volumes
  • Customs processing
  • Incorrect delivery information
  • Other unforeseen circumstances

International Orders

Where international shipping is available, customers may be responsible for applicable customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.

Such charges vary according to local regulations and destination.

Lost or Missing Packages

If tracking shows that a package has been delivered but you cannot locate it, please first check with household members, neighbors, building management, or the carrier where appropriate.

If you still require assistance, contact:

support@regal-shoes-and-co.com

Please include your order number and tracking information.

Contact

For shipping questions:

Email: support@regal-shoes-and-co.com